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Privacy Policy

This Privacy Policy expounds on how your personal details are used, shared and collected when you make purchases or visit the site:  www.TotallyPleasure.com

PERSONAL info we have a tendency to COLLECT 

As soon as you are on our website, the following information are automatically acquired from your device, information such as your IP address, time zone,  web browser, and a few cookies on your device. While you are still browsing on our website, we collect information about products that you view, web pages, search terms or website that referred you to our website,  and information based on your interaction with the website.

This info collected from your device automatically is referred to as "Device Information"

 

Device information is collected using:

  • Cookies: Cookies are the data files that are stored in your computer or device and include a unique anonymous identifier. For further studies on cookies which include how to enable or disable cookies, visit: http://www.allaboutcookies.org. 
  • Log files: actions taking place on the website are recorded in the Log Files and such data include your browser type, internet service provider, IP address, date/time stamps and referring/exit pages.
  • Web beacons, pixels and tags record information on the way you browse the Site.

We also collect certain information such as your name, payment information, billing address,  shipping address, phone number, and email address. This information are referred to as "Order Information"

In this Privacy Policy, we refer to Personal Information as to both Order Information and Device Information.

HOW YOUR PERSONAL INFORMATION ARE BEING USED?

Order information is required for the purpose of fulfilling orders processed through the website such as processing payment details, providing invoices or order confirmations and arranging for shipping.

However, this order information is used for the following reasons. 

  • Communication with you.
  • Screening our orders for fraud or potential risk.
  • For the provision of information or advertising that is related to our products and/or services.

The Device Information we collect from users help us to screen for fraud and potential risk particularly your IP address, and generally to optimize and improve our website, for example, analytics generation on how customers interact and browse with the website and to know the success of advertisement and marketing.

 SHARING YOUR PERSONAL INFORMATION 

Your Personal Information that we share with third parties helps us to use your Personal Information, as above mentioned. For example, Shopify powers our online store. For further details on how Shopify make use of your Personal Information, visit:https://www.shopify.com/legal/privacy.

Google Analytics shows us how our website is being used by customers and for more information about how Google Analytics works with your Personal Information, visit:https://www.google.com/intl/en/policies/privacy/

And also know that you can opt out from Google Analytics as well.

In all, In order to comply with applicable laws, regulations, search warrant and to protect our rights we may also share your Personal Information for a lawful request of information.

 

BEHAVIOURAL ADVERTISING 

As said above, the information we obtained through your device or computer is used to provide a relevant marketing communication and targeted advertisement that may interest you.

If you want to know the way targeted advertisements works, visit: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. And also know that you can opt out from advertising as well.

 DO NOT TRACK 

Please be aware that we do not manipulate our Website's data collection and we never go ahead to collect information from your browser when it signals "Do Not Track"

YOUR RIGHTS 

As a European resident, you have it within your right to have access the personal information of yours that is in our system and if need be, you can request for delete, correction or update. To be able to do these, please contact us with the contact details below.

Additionally, as a European resident,  you should understand that we process the information we obtain from you to fulfil the contract we have with you  (for example while you making a purchase through our website)  and/or for the sake of our legitimate business mentioned above. And note that this collected information may be transferred outside the boundary of Europe to as America, Canada.

DATA RETENTION 

We retain order information for any order placed on our website for the sake of records and we can delete yours when you make a request to us for deletion.

CHANGES 

Contents in the privacy policy may be updated periodically so it can reflect the changes made to our practices and other legal, operational or regulatory reasons.

MINORS 

If you are aged below 18, please this website isn't intended for you.

CONTACT US 

For further information on privacy policy, or if you have a question or want to make a complaint, please let us know by contacting us through this email:  info@totallypleasure.com/